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A friend and I recently talked about how many of us try to take on more than we should. He shared a story with me about something that I had never heard of before–the Plimsoll Line.
“What is that?” I asked.
He explained that the Plimsoll Line, aka Load Line, is the marking on a ship’s hull that indicates how low or high a ship sits in the water. It is a guide to help prevent overloading, because a ship that is too heavy rides low in the water and is dangerously unstable.
My friend’s story made me think back to some life changing words that a former colleague said to me. “I’m not in a position to.”
I remember those words as if they were just spoken to me. They were not. The former colleague said them a couple of years ago when she declined to take on a matter that was within her area of expertise but not within her scope of responsibility. I marveled at the way that the words rolled off of her tongue. She did not flinch, stumble, or stutter.
I confess. I was a bit irritated. Not just by her refusal to take the matter off of my plate, but also by the fact that I should not have taken the problem on in the first place. The matter was not within my area of expertise or scope of responsibility.
So why was I the one left holding the bag? The short answer is that I didn’t say “no” when I should have. I prided myself on getting things done, even if I should have said “no” or directed the matter to another attorney. I’m not saying that my former colleague was not interested in helping clients or did not take pride in her work. She did. She was a good attorney, but she knew her limit. She knew the maximum load that she could carry, and she was not willing to take on something that was not rightfully hers that would put her Plimsoll Line too low in the water.
Hearing my former colleague’s words made me see that not saying “no” when I should drained me of time and energy that I could direct to things that I enjoy and things that are truly my responsibility. I realized that I had to learn to say “no” when it was appropriate, and I developed the ability to say it with ease.
Thinking back over my moment of revelation made me wonder why so many of us have difficulty saying “no” even when we should. I think that there are several reasons why many of us struggle with that little word.
Kindness: We want to be seen as kind and helpful.
Rudeness: We do not want to be viewed as rude or difficult to work with.
Relationship: We do not want burn bridges.
Conflict: We prefer to avoid conflict.
The reality is that saying “no” does not mean that we’re not kind, or that we are rude. It also does not mean that there will be an all out war or that a relationship will end.
Sometimes it about how the message is delivered. My former colleague never said the word “no”, but her message that she would not accept someone else’s problem was loud and clear. There are ways to convey the “no” message without saying the actual word.
“I’m not in a position to take that on.” It’s better to decline something that you should not take on in the first place rather than to take it and let it sit because you do not have the time or ability to handle it.
“I’m not the right person for this matter.” This is not about trying to shift the burden. Things simply run smoother when we all handle that which is within our scope of responsibility.
“I need to give this some thought before I commit.” This is a particularly good response for those of us who have a tendency to say “yes” before we consider what else we have going on. The reality is that most of us are juggling many balls already, and we need to think about whether we have the ability to add another.
We are not born with a visible Plimsoll Line, but we need to be aware of how heavy our load is. Are there things that you need to say “no” to? Are you allowing things that you should not do to take time and energy away from things that you need or want to do?
Maybe it’s time to draw your Plimsoll Line and identity the cargo that needs to be unloaded. Don’t wait until you capsize and start taking on water to admit that your load is too heavy.
Blessings!
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